Workplace mediation brings together opposing parties to explore settlement options that are mutually agreeable. The participants remain in complete control of any decisions that are made.
As a result, workplace mediation is not like any court or hearing proceeding. Our participants don’t present their best cases and then wait to receive a binding decision from some outsider.
Workplace mediators act as neutral and impartial facilitators who encourage resolution without prescribing what that resolution should be. The mediation approach we employ is non-judgmental.
We believe that, ultimately, authority rests solely with our participants. Our workplace mediation represents -- and safeguards -- that process.
The participants are in control for a change. And we love that!
Thornton Mason is a national dispute resolution consultant and human relations mediator with 25 years of experience resolving over 1200 employee matters. His 60 Second Updates have a current reach of over 400,000 readers. He and Mediation Resolves focus on eliminating formal employee complaints, avoiding internal relationship disputes, preventing grievance backlogs, and restarting stalled labor negotiations.