Typical agenda

Mediation of a single issue with a challenging history usually requires three to four hours. The issue can be a single grievance, or multiple complaints surrounding the same single concern.

Inter-linked, multiple issues can be undertaken simultaneously -- but take more time.

Unrelated, multiple issues are mediated separately -- same day or additional days.

Restarting stalled labor agreement negotiations requires varying amounts of time depending on complexity.

Regardless of the time needed, your agenda typically looks like this:

  • Introductions, identify non-participants impacted
  • Overview of the mediation process, risks of failure
  • Define the issue, set discussion limits with a problem statement
  • Identify common goals, interests
  • Brainstorm and define options, review objections
  • Link options to common goals and interests
  • Develop a solution statement
  • Discuss the value of a written agreement or memo of intention
  • Review participant commitments and conclude

At any time all participants are free to ask for a break or a caucus.

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