HOW NEW IS WORKPLACE MEDIATION?
Mediation is a well-established way to jump start stalled workplace resolutions. Federal mediators have a long and successful record of mediating labor disputes. And today, many state and federal agencies promote the use of mediation as their alternative dispute method. Some agencies even mandate mediation before they proceed to a hearing.
HOW DOES MEDIATION ALIGN WITH AN ALREADY ESTABLISHED HANDBOOK OR GRIEVANCE PROCEDURE?
Collective bargaining agreements and company handbooks spell out the steps for employees to take when wishing to file a complaint or a notice of unfair treatment. Mediation Resolves respects and encourages adhering to those procedures.
Mediation is an optional complement to those policies. Mediation does not undermine or replace current practices since all parties agree to use it.
Mediation is voluntary and confidential. Nothing said or suggested in mediation is binding unless the parties agree to make it so.
The end result of mediation is an agreement about how the participants plan to proceed. Often letters are written to specify how the participants are concluding their dispute. The parties then return to their established procedures and close their issue under those guidelines.