Assuring mediation follow through
✅ Ask Us: “How can you assure me everyone will follow through after mediation?” sent in anonymously.
An excerpt from “Resolved!” ©️written by Thornton Mason.
“Most participants use the option of writing a binding letter of agreement (or intention) before the mediation is over. So while the ideas and discussions during a mediation remain confidential and non-binding, you can in fact lock down your agreements the same day, a step we suggest.
Additionally, workplace mediation involves two or more parties who know each other and who often continue to work together. Goodwill is a powerful force of human nature. The commitments made at the conclusion of a mediation are expressions of goodwill. And goodwill goes a long way towards compliance.
Periodically some clarifications are required after the meeting. We recommend scheduling a phone call or video conference with the mediator to access the process and to clarify the direction they agreed to take.”
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